Market Surveillance Authority
The national authority each EU Member State designates to enforce the EAA against products. Powers include requesting documentation, inspecting services, ordering corrective action, restricting market access, and imposing penalties. For services, Member States designate a separate authority responsible for service compliance.
The national watchdog that polices products under the EU Accessibility Act — it can inspect, demand fixes, and fine.
Articles 19–22 of the EAA. Authorities may act on consumer complaints, market sweeps, or coordination between Member States. Sanctions must be 'effective, proportionate and dissuasive' (Article 30) and are set by national transposition — they vary significantly between Member States.
Why this matters
EAA enforcement is per-Member-State. The same service can face inspection in 27 different jurisdictions. Operators should know which authority covers each market they sell into and what evidence (statements, conformance reports, disproportionate-burden assessments) those authorities expect on request.