Scroll through social media and the web and you will likely find a lot of noise.
For many of us, the web has become a place for us to share our thoughts and opinions with others. It is one of the ways that makes the internet special — the ability to connect with people both near and far.
More than ever we need to contribute to the conversation but also listen. Social listening takes skill and the ability to hit pause.
It is about gathering all of the data points before responding and hearing those who are experts in their fields. Doing this helps us grow and learn.
One of the goals is to listen more and hear more stories. If we stop, we would hear more of them.
Joe Gullo